Privacy Policy

Privacy Policy – Hidden Sparks

At Hidden Sparks, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in any way. This information may include:

  • Personal Information: Your name, email address, billing and shipping address, phone number, and payment details.

  • Account Information: If you create an account, we collect your username, password, and other relevant account details.

  • Order Information: Details about the products you purchase and transaction information.

  • Usage Data: Information about how you use our website, such as your IP address, browser type, and browsing behavior.

  • Cookies: We use cookies to enhance your user experience, track website performance, and personalize content. For more details, refer to our Cookie Policy.

2. How We Use Your Information
We use the information we collect in the following ways:

  • To process and fulfill your orders, including billing and shipping.

  • To improve our website and services, enhance user experience, and ensure the functionality of our website.

  • To communicate with you regarding your orders, promotions, special offers, and other updates related to Hidden Sparks.

  • To process returns, exchanges, or refunds if necessary.

  • To respond to your inquiries and provide customer support.

  • To send marketing communications (with your consent) via email or other methods.

3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, delivering orders, and performing other services on our behalf. These service providers are obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (such as a subpoena or court order).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.

4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While we use industry-standard encryption methods to protect payment information during transmission, no method of electronic storage or data transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
You have the following rights regarding your personal data:

  • Access: You may request access to the personal data we hold about you.

  • Correction: You may request that we correct any inaccuracies in your personal data.

  • Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.

  • Opt-Out: You may opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at hiddenspark.office@gmail.com.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track website usage, and personalize content.

You can adjust your browser settings to block or delete cookies, but please note that some features of our website may not function properly without them.

7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by Hidden Sparks. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
Hidden Sparks does not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the "Last Updated" date at the top of this policy will be revised accordingly. We encourage you to review this policy periodically for any updates.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Email: hiddenspark.office@gmail.com

Thank you for trusting Hidden Sparks with your personal information. We are committed to keeping it safe and secure.